Project Management Institute - Customer Satisfaction Survey
The Project Management Institute (PMI) is the leading worldwide membership association for project management. They have over 265,000 members in 170 countries. PMI issues the most widely recognized certification for project managers - the Project Management Professional (PMP). Cert Magazine consistently identifies the PMP credential as one of the most sought after credential on the job market. According to the PMI Customer Satisfaction Survey, the most important reason to pursue the PMP is to advance your career. Approximately 300,000 people hold the PMP credential.
My company, Cheetah Learning, has helped close to 30,000 people become PMP certified over the past 8 years and were just recognized by PMI as the Professional Development Provider of the Year in 2008. We were recognized with this award for our accelerated PMP Exam Prep program that helps people leverage their project management skills to pass the PMP exam after four days in our intensive program. We are the largest PMP exam prep company on the market because we have consistently had the highest pass rate for the exam. According to PMI’s survey, there are 344 other companies that offer PMP training, and approximately 42,000 people per year become PMP certified. About half the people pursuing the exam take an exam prep course. This means that 343 other companies are sharing about 18000 customers. Me thinks that a lot of people say they have a PMP exam prep course, but few actually deliver much training.
One of the things that makes PMI a fantastic organization to work with, is their commitment to customer satisfaction. They have done phenomenally well with their Project Management credentialing program and they put that money back into the profession to raise the capabilities of project managers throughout the world. We applaud them here today in this blog and are providing a copy of their Customer Satisfaction Survey released last month, November 2008.